Making Sense of Microsoft 365 Copilot: AI Solutions Recruiters Can Use Today - Recruitment Smarts with UK Recruiter
31 March 2026 – 3pm
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Guest: Louis Welcomme, Product Director, Pump : Microsoft Dynamics 365, an Agentic CRM for Executive Search and specialist talent businesses.
Hosted by Louise Triance, UK Recruiter. Recruitment Smarts.
Microsoft Copilot brings AI into the tools recruiters already use in Microsoft 365 — often without needing to purchase additional AI products — and does so with enterprise‑grade security, compliance and data protection. It also marks a shift from static, one‑size‑fits‑all AI apps to adaptable solutions that can be tailored to each agency’s processes and roles without technical expertise. This evolution is driving the move from generative AI toward agentic AI that can coordinate tasks and support real workflows.
Louis Welcomme, Product Director at Pump, will explain what is included in each of the main Microsoft Copilot solutions relevant to recruitment agencies and show brief demonstrations of how they work inside Microsoft 365.
Register here.
What we’ll cover
What’s included in Microsoft 365 Copilot Chat and how it supports everyday recruiter activity within Microsoft 365.
What’s included in Microsoft 365 Copilot Business across Word, Excel, PowerPoint, Outlook and Teams.
What changes with the standalone Microsoft 365 Copilot Enterprise licence option.
What’s included in Sales in Microsoft 365 Copilot across Teams, Outlook and Dynamics 365 Sales.
Creating agents with Microsoft Copilot Studio.
What Microsoft Power Automate and AI Builder offer for automating admin and generating AI‑assisted content such as job adverts and call summaries.
Who this is for
Recruitment agency owners and directors
RecOps teams
IT
Change and Transformation
Learning and Development
Anyone wanting a clear, practical explanation of the Copilot product set
Why attend
You’ll come away understanding what each Copilot product actually includes, how they differ, and how agencies can start using the capabilities available in Microsoft 365 today — while preparing for the shift from static tools to adaptable, agentic AI that fit your processes and roles.
About Louis Welcomme
Louis Welcomme is the Product Director of Pump, specialising in helping recruitment agencies modernise operations using Microsoft Dynamics 365, the Power Platform and AI‑driven tools.
About Pump
Pump is a recruitment ATS and CRM built on Microsoft’s scalable and AI‑driven cloud platform. Embedded with Dynamics 365 Sales Enterprise and Copilot, it helps agencies streamline workflows through automation, insights and AI‑assisted processes. As a model‑driven Power App, Pump adapts to each agency’s processes and integrates with Outlook, Word, Excel, PowerPoint, Teams and Microsoft Power Automate, while also extending into Power BI reporting and custom AI agents through Microsoft Copilot Studio.